Improving operation and supply chain visibility

May 30th, 2018, Published in Articles: PositionIT

Kolok invested in Trackmatic’s Driver-Led Visibility technology to transform operations and improve their supply chain visibility. Since January 2018, the organisation has seen a 39% increase in on-time departures, a 50% increase in route duration adherence, a 25% reduction in fuel consumption, and 97% in successful customer visits. Kolok has eight distribution centres which service its national footprint, including its customers in Namibia, Zimbabwe, Mozambique and Botswana. The company wanted technology that would provide it with automated insight into driver behaviour and help manage driver efficiency. It implemented the Trackmatic Driver-Led Visibility solution which include features such as monitoring of vehicle and personnel licenses to ensure they were up to date. Drivers now have a platform via our mobile application to communicate to the business in real-time where the calls are recorded in the cloud. The operations team monitors live dashboards and receives automatic notifications with information about what is happening on the road, failed customer deliveries, unexpected delays or excess wait times at the customer. The team can immediately rectify an incorrect order or contact a customer to reschedule a delivery time or manage schedules to limit delays.

Contact Trackmatic, Tel 011 531-3400,