Sector specific smart document capture

February 3rd, 2018, Published in Articles: PositionIT

Lexmark, a global imaging solutions provider, launched its smart capture solutions designed specifically to address the needs of businesses and their customers in the banking, insurance and retail sectors. The new range of industry-dedicated solutions are accessed through the touch screen interface of a Lexmark smart multifunction printer (MFP) which acts as a gateway to a business’s core systems. The new solutions streamline, digitise and simplify information management helping enterprises to capture customer data and process and validate it quickly.

Tailored to the needs of professionals working in banking, insurance and retail environments, the smart capture capabilities require minimal training for enterprise-wide use and make it easy to integrate information and documents captured at remote locations. These market sectors usually rely heavily on paper-based processes and are facing ongoing and increasing challenges from digital players targeting consumers with online business models that promise to revolutionise the customer experience. The smart capture solutions help automate manual, paper-based processes to deliver the efficient and effective customer service levels being demanded in today’s market, and enable businesses to deliver connected digital customer experiences.

Contact Lexmark, Tel 011 244-2777, zasales@lexmark.com