Posts tagged as ICASA

End to out-of-bundle surprises

ICASA has published new regulations for the mobile industry that will end the out-of-bundle surprise that mobile users have been complaining about for many years. The end-user and subscriber service regulations seek to protect the rights of consumers by ensuring that they are provided with correct and timeous information that will assist them in making informed […]

ECA amendment bill “void for vagueness”

Commenting on the Electronic Communications Act (ECA) amendment bill at a recent media briefing, Raymond Louw, executive director of the Free Market Foundation (FMF) summed up the bill as “void for vagueness, terrible idea, failed idea, anti-progress idea and corrupt idea”. Rumours have been circulating that government has decided to scrap the amendment bill and […]

Why do we experience poor VoIP quality?

Voice over internet protocol (VoIP) relates to phone service over the internet. This facility is its greatest asset but is also frequently the cause of frustration and poor quality of service. However, the problem is the network over which many companies run their VoIP communication services. Ideally there would be a totally separate dedicated network […]

#DataCostDebate gives lessons for operators

The #DataCostDebate round table recently arranged by the Mail&Guardian and ICASA did little to develop a way forward to achieve data cost reduction. It was, however, an important lesson for mobile operators, who were accused of not communicating enough. It was said that when they do communicate, they create more confusion for customers who are […]

Draft mobile regulations “too mobile-centric”

Several respondents at the hearing on the Draft End-User and Subscriber Service Charter told told the Independent Communications Authority of South Africa (Icasa) that its draft regulations are too mobile-centric and do not cater for companies that provide mobile internet services. The hearings were held on 1 and 2 March 2018 to discuss the draft […]