Ensure your workforce can keep up with new ways of work

July 16th, 2019, Published in Articles: PositionIT

New technologies for today’s workforce provides ample opportunity for organisations and their employees to streamline operations and enhance productivity, enabling chief information officers to grow the bottom line. It is imperative that, in order to achieve this, employees are also invested in to maximise the potential – and minimise the risks – of these technologies.

The workforce of the future is a much talked about and conjures images of robots manning the phones and commuters in flying cars. While some of these ideas remain far-fetched, today’s technological landscape is advancing at such a rate that many concepts which seemed futuristic are now a reality.

Employees can work with greater mobility and a more diverse array of devices than ever before, and each passing day seemingly brings with it a new technology which opens additional doors for organisations to enhance their daily operations through IT. As the workforce contends with and adapts to this evolving landscape, Gartner says technology spend is on the rise – demonstrating the role of the CIO and their team in ensuring maximum operational efficiency and security in a challenging time.

Arguably the most evident impact of the convergence of these technologies is the ongoing explosion of mobile working. Strategy Analytics predicts 1,88-billion mobile workers by 2023 – or 43,3% of the global workforce. This is driven by technologies such as cloud computing and the upgrade of cellular networks to bring enhanced speed and lower latency to organisations.

Even with new generation IoT-enabled devices such as smart watches or smart glasses, traditional enterprise hardware in the form of laptops will remain integral to day-to-day operations. Becoming increasingly lightweight, powerful and secure, devices have been designed to accommodate the mobile needs of today’s workforce. The challenge for IT managers comes in ensuring the device fleet continues to meet these evolving needs, meaning longer-term device strategy is becoming an important consideration. PC as a Service, within which business devices and services are subscribed to rather than owned, is emerging as an business model to achieve a tech refresh on an ongoing basis. One common service offered within such models is data recovery, especially since security remains a priority in a data-driven landscape.

It’s clear that IT managers need to have the right solutions in place to combat security threats while ensuring employees are self-aware and educated about the importance of data security and their growing role in protecting the network. Solutions alone, though, are not enough, which is why almost half of Europe’s IT decision makers consider training and educating staff around technology a key investment priority currently.

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