Utility receives ISO 9001:2008 certification

September 16th, 2013, Published in Articles: Energize

Eskom has received ISO 9001: 2008 certification throughout its entire electricity supply chain so that its management systems, from its primary energy through to its customer service and electricity delivery functions, are all certified. The requirements set out in the standard relate to quality management systems and ensure that organisations implement management systems which enable them to meet customers’ and stakeholders’ needs, as well as uphold statutory and regulatory requirements relating to the products and services offered. The chairman of SABS, Bahle Sibisi, handed the certificate to Zola Tsotsi, Eskom’s chairman at a ceremony held at the utility’s head office in Sunninghill. In his address, Eskom’s chief executive, Brian Dames, thanked the utility’s staff for their commitment to meeting the deadlines set to achieve this certification, which is an extraordinary feat considering the company’s size and the diversity of its operations. He said that he takes pride in this certification and hailed it as a stepping stone that would enable the utility to realise its vision of becoming a high-performance global organisation. During the drive towards certification, the utiity trained 17 000 employees in the principles of quality and ISO. The mammoth task was driven by Sipho Tjabadi, Eskom’s general manager of quality management.

Contact Eskom, Tel 011 800-3343, mediadesk@eskom.co.za

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