Indoor navigation for enhanced airport experience

September 4th, 2019, Published in Articles: PositionIT

The Department of Homeland Security (DHS) awarded Arup USA a contract to deliver wayfinding technology through the Silicon Valley Innovation Program. Arup has partnered with Pointr of London, a UK start-up that specialises in AI/AR infused indoor-location technology and analytics for the contract. This project seeks to augment US Customs and Border Protection (CBP) capabilities through enhancing navigational resources available to international travellers. Pointr will deliver real-time navigation and orientation information to aid users when processing through CBP facilities at airports. The capabilities will be delivered through the use of cloud services, smartphones and augmented reality options integrated with low-energy Bluetooth beacons installed throughout an airport. The system will also provide the DHS with real-time analytics on queues, wait-times and other relevant quality-of-service information, enabling CBP to improve passenger experiences. The Pointr/Arup collaboration will deliver a technology that has low setup cost, requires minimal maintenance and is accessible to smartphone users. The services, which will be available both online and offline, will follow privacy best practices and allow users to opt-in.

Contact Pointr Labs, contact@pointrlabs.com

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