ITDMs survey: Tablets said to improve workplace productivity and mobility

July 16th, 2015, Published in Articles: EngineerIT


The results of an International Tablet survey of IT Decision Makers (ITDMs) indicate that current implementation of tablets in the workplace – citing increasing mobility and productivity – is good for business while getting a favourable reception from employees.

Commissioned by Dell, the 2014 International Tablet Survey of ITDMs in ten countries was conducted online by Harris Poll in summer 2014, and was designed to provide insights and feedback of ITDMs regarding tablet usage in the workplace. Survey results include policies, purchase habits, business impacts and challenges, comparison to other devices, and how well tablets met their expectations

The days of going to a specific place to conduct business are fewer while more employees are on the move and require access to company information outside of the workplace, according to Boitumelo Kgonare, client marketing manager at Dell South Africa; and that the Dell 2014 International Tablet survey underscores the way in which tablets are addressing those needs.

The survey confirms that smartphones are now a default option for South African enterprises but there is also a strong suggestion that larger screened mobile devises are preferred and often seen as a replacement for desktop PCs.

The survey shows that there is a lack of awareness of benefits associated with deploying similar or identical operating systems from the same vendor across multiple device formats despite potential security and compatibility between devices.

The survey showed that 85% of organisations in South Africa use smartphones for business, significantly more than other devices. Whilst conventional  notebooks sporting screens of 36 cm or larger are used for business purposes,  68% of the employees polled said they preferred  lighter devices such as ultra-books.

A large proportion of local companies also utilise tablet for business purposes. 61% of the respondents  said this type of touch screen mobile device has progressed beyond the point where the devices  are only used for customer oriented applications.

As far as specifications are concerned 44% said that processing power was the most important while only 24% said that a keyboard was a necessity. 86% of business users said that speed and usability were the most important features in any mobile device.

The most common business applications are email/messaging (91%), internet browsing (88%) and collaboration and conferencing tools (71%).

73% reported that the biggest deployment challenge for mobile devices is making sure that it can handle all the business application  but only 71% said that data security and user authentication are  major challenges.

Looking at what is likely to trend in the next few years, respondents cited Ultrabooks as the most sought after mobile device for business with tablets still having an important presence in the market.

The survey was commissioned by Dell with support from Microsoft and carried out by IDG Connect, the demand generation division of the International Data Group.

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