Mapping platform introduces support plan for developers

September 7th, 2019, Published in Articles: PositionIT

Mapbox has launched its Essential Support plan, making it easier for users to build and grow their products with Mapbox tools at any stage of development. Whether you are just getting started or building at scale, every developer has access to help and support when they need it — from community resources and documentation to a team of product experts. Essential Support provides developers assistance and guidance from the company’s support engineers, with the predictability of guaranteed response times. For $50 per month, the company will help its users get where they are going faster, responding to all questions within three business days or less. With pay-as-you-go pricing there are no contracts or minimum commitments to get Essential Support. This makes it easy to subscribe to support plan just for the months you need it, such as for periods of high-growth period or deploying new functionality. Essential Support completes the company’s range of support offerings, including its Business and Premium Support options for enterprise customers, and a suite of community resources and documentation for developers at any stage. The support offers a range of packages, allowing developers to choose the service level agreement and technical account manager resources they need.

Contact Mapbox, sales@mapbox.com

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