On-site training and service on the continent

July 2nd, 2019, Published in Articles: Vector

A key differentiator for SEW-Eurodrive in Africa is its ability to offer on-site training and service. This familiarises clients with the drive automation company’s complete range, but also gives it a foot in the door for electronics and automation products like variable speed drives. The dissemination of product knowledge in Africa is vital for clients to understand that SEW-Eurodrive offers complete solutions, from design and specification to commissioning and maintenance. Its after-sales service is as critical as the initial sale as it affirms what can be done for clients. Depending on visa requirements for individual countries, an engineer or technician can be dispatched within 24 hours if needed. The Johannesburg regional office is currently responsible for 23 countries, from southern to eastern Africa and Tanzania. Industries served range from food and beverage to cement and mining, giving the company an established footprint in a diverse range of markets and sectors.

Contact Jana Klut, SEW-Eurodrive, Tel 011 248-7000, jklut@sew.co.za

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