Telematics can help South Africa navigate around congestion

December 18th, 2017, Published in Articles: PositionIT, Featured: PositionIT

With two cities in the top 100 most congested cities in the world, South African business is grinding to a halt on our congested roads. According to TomTom Telematics research, a congestion level of 27% means South Africans now spend 119 extra travel hours a year on the roads.

In the most recent TomTom Traffic Index Report, South Africa is reported to have an average congestion level of 27%, resulting in 14,8 lost business days a year. The TomTom Traffic Index measures congestion on the road networks of 295 cities around the world. The index gives drivers detailed information on the impact congestion has on their city’s travel times. Road authorities can use the TomTom Traffic Index to measure the performance of their network and pinpoint areas where traffic flow can be improved.

South Africa’s’s Top 6 Most Congested Cities 
City Congestion Level Extra Travel Per Year (Hours)
Cape Town 35% 163
Johannesburg 30% 141
East London 29% 121
Pretoria 26% 123
Durban 22% 100
Bloemfontein 18% 68

Cape Town is once again the country’s most congested city, earning it a world ranking of 48. The 5% congestion increase experienced over the 2016 period resulted in 163 extra travel hours a year – that’s 20,3 business days lost to traffic and congestion. Johannesburg, ranked 70 in the world, saw a 3% increase resulting in 141 extra hours a year, or 17,6 business days.

The report found that Monday morning from 7 to 8 am is the worst time to travel in five of the six most congested South African cities. If you live in Bloemfontein, the same times on Tuesday mornings has the heaviest traffic. Cape Town experienced the most significant evening traffic, with congestion levels peaking from Tuesday to Friday.

East London, Pretoria, Durban and Bloemfontein have all seen an increase in congestion, according to the new report, with commuters losing out on between 8,5 (Bloemfontein) and 15,3 (Pretoria) extra business days a year.

According to Justin Manson, Business Development Manager at TomTom Telematics South Africa, businesses that rely on a mobile workforce are impacted most negatively by congestion. In most cases the impact relates to loss of billable hours, fuel wastage, overtime paid, a negative impact on customer service, and the frustration and irritability that congestion causes the drivers.

Making use of a telematics solution can help keep drivers out of traffic congestion. Less time spent in traffic can translate into better customer service, more billable hours, less overtime and wasted fuel, and a less stressed mobile workforce. Knowing and understanding traffic patterns and congestion peaks will also help office staff to plan and dispatch drivers more efficiently.

Contact Dani Wilson, TomTom Telematics South Africa,

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